ArrowWise Support

Contact: [email protected] (we reply within two business days)

FAQ

The total weight does not match my scale

Total weight is the sum of the component values you type in, so if a point or insert weighs more than the catalog says, your result shifts with it. Weigh your point, insert, nock, and vanes and enter the real numbers for the closest match.

My FOC looks off

FOC uses the standard AMO formula, 100 x (A - L/2) / L, where L is the arrow length from the nock throat to the end of the shaft (point not included) and A is the distance from the nock throat to the balance point. The estimate mode approximates the balance point from component weights, so balancing the finished arrow and entering the measured balance point is always more accurate.

Speed and kinetic energy are missing

Enter your bow IBO/ATA speed and speed, kinetic energy, and momentum appear. With extreme inputs (a very light bow shooting a very heavy arrow) the adjusted result stops being physically meaningful, so nothing is shown.

My saved builds disappeared

Builds live on your device only. Deleting the app or switching phones removes them, and there is no backup server to restore from. Keep important setups with the Pro PDF/CSV export.

How do I restore my purchase

Tap Restore purchase in Settings to restore anything bought with the same Apple ID.

What does Pro unlock

Unlimited saved builds, side-by-side comparison of two builds, and PDF/CSV export and sharing. It is a one-time purchase, not a subscription.